I logged on to Ticketmaster's web site at promptly 9am Monday morning in the hopes of getting U2 tickets for October. My girlfriend and I are already going in May, but we had to jump through hoops to get those ones. So I logged in, got a spot in line at 9:01, and let the page keep updating. After 10 minutes, the page errored. So, I tried again for the Monday night show. the page went for about 5 minutes and then also errored. I was livid!! When I inquired with Ticketmaster about the issue afterwards, here is the brilliant response I got:
Dear Adam,
Thank you for contacting us regarding U2. We apologize for the inconvenience that you have experienced with our website. Currently, there are no seats remaining for this event, however, from time to time, a limited number of seats may be released back into the system for various reasons. We recommend that you check the site often, particularly as the event date nears, to see if extra tickets become available.
If you have any further questions, please reply and include all previous correspondence.
Sincerely,
Brett (Customer Support)
Let's break this reply down:
1. “We apologize...”-Does me no good.
2. “Currently, there are no seats remaining for this event..”-No SH$T!!!!! IT's U2!!!
3. “A limited number of seats may be released....”-And Martha Stewart is going start making porn now that she's out-yeah, right!
We need an alternative to Ticketmaster that actually lets people get tickets fairly. If you think Ticketmaster is fair, check StubHub.com and other scalper sites to see how many tickets showed up on there.
Waling down a New York street can sometimes more be like combat. Forget all the people walking; it's the people trying the hand me stuff that makes me nuts. Menus, free samples, flyers and now free newspapers comprise the barrage of handouts. Sometimes there's so many that you need to maneuver around them like a slalom course! My advise-leave them in piles somewhere, and stop shoving them in my face. If I really want what you have, I will ask.