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I am a co-founder of Notches, an early stage startup currently based in NYC. We are building a free, open reviews network that anyone can participate in and anyone can build on top of. You can find out more on our official blog.

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This article is more than 45 days old. Given the speed at which the technology world moves, this post is probably somewhat out of date. Please keep this in mind when reading the post. If this is a tutorial, please check whether you are using the same versions mentioned in the article.

Software as Service: Thoughts on Newsgator's subscription model

As Nick Bradbury mentions, FeedDemon is going the subscription route. Newsgator Outlook Edition, my aggregator of choice, already has. One of the big justifications for a subscription model seems to be the synchronization, which was already introduced in Newsgator Outlook Edition 2.5 and will be added in FeedDemon 1.6.

Here's the thing - The RSS synchronization is just one (small) piece of a bigger overall problem: I have information (e-mail, documents, subscriptions, whatever) that I want synchronized across machines and available remotely. As I've said before, Exchange solves the e-mail synchronization problem effectively. By simply using an Outlook-based aggregator, I get RSS synchronization for free. It also gives me remote access to both via RPC over HTTPS or Outlook Web Access. Ideally, all of my documents and other files would also be exposed by default through my Exchange mailbox.

As it stands, I don't use Newsgator Online for reading news. At best, I use it to add a subscription when I'm not at my primary home computer. Maybe I'll use FeedDemon and decide I like it better than using Outlook or Outlook Web Access. Maybe not. But as I've discussed in the past, Outlook and Exchange is a very compelling platform for me to consume information.

I don't see a lot of value in a separate service manages just a small part of the problem. If you are going to a subscription model, you have to offer something beyond the software itself; you have to offer a service. In this case, I'm not so sure that the service is compelling enough.

In other words, I the folks over at Newsgator would be wise to make their software also available independent of their service.

It's also worth reading Jeff's in-depth discussion of services vs. products:

With a few exceptions [1], services and content should be sold as subscriptionsthey provide on-going value.

Standalone applications, on the other hand, are pretty much the same on day 365 as they were on day 1. As such, they should be sold as version specific, one-time-fee, licenses.

My sentiments exactly.

Update: I guess enough folks feel strongly about this - as NewsGator is reconsidering the subscription model for FeedDemon.

[W]e're going to change FeedDemon so that it does not stop working after your subscription runs out. You'll still be able to read your feeds and download new items. As many of you suggested, more than likely we'll disable features that rely on the subscription service.

Yes, Nick, this sounds good to me...

Only published comments... Jul 08 2005, 08:35 AM by Tim

View related posts

 

Loosely Coupled // Tim Marman's Weblog said:

In response to yesterday's post about software subscriptions, James Robertson says:

I'd invite him...
July 9, 2005 7:30 AM
 

deewoo said:

Why not try Bloglines.Bloglines is much better than newsgator. You can synchronize bloglines with blogbot for outlook. Folder hierarchy is synchronized between Outlook and Online via blogbot. It’s much better than newsgator between outlook and online.
If you like desktop news client, You can use Greatnews to synchronize bloglines like newsgator using feeddemon. Good news is Greatnews is a wonderful free software but feeddemon isn’t.Folder hierarchy is synchronized between Bloglines and Greatnews. Feeddemon doesn’t synchronize Folder hierarchy between newsgator online and itself. Greatnews can be found at :http://www.curiostudio.com/
If you like newsgator for outlook, don’t worry, blogbot does the same and better job for outlook. blogbot can be found at http://www.blogbot.com/out/.
Even you uses several computer, you won’t read the same news twice. cause it’s synchronized online, at outlook via blogbot, at desktop by greatnews.
Bloglines doesn’t offer a desktop service? That’s not true, check out Greatnews!
July 9, 2005 11:57 PM
 

Loosely Coupled // Tim Marman's Weblog said:

I'm really becoming very frustrated with Newsgator Outlook Edition and specifically, the synchronization...
July 15, 2005 2:21 PM
 

Loosely Coupled // Tim Marman's Weblog said:

I'm really becoming very frustrated with Newsgator Outlook Edition and specifically, the synchronization...
July 15, 2005 4:29 PM
 

Loosely Coupled // Tim Marman's Weblog said:

I purchased Newsgator Online in the past because, unlike some, I like having my feeds pulled into Outlook...
January 21, 2006 11:18 AM