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Warning:

This article is more than 45 days old. Given the speed at which the technology world moves, this post is probably somewhat out of date. Please keep this in mind when reading the post. If this is a tutorial, please check whether you are using the same versions mentioned in the article.

Sensitive data does not belong on mobile devices

13,000 current and former ING employees are at risk after a laptop, which was neither password protected or encrypted, was stolen from an agent’s home.

Equifax lost the names and SSNs of 2,500 employees. "The personal data of millions of consumers who obtain credit scores from Equifax were not compromised, however it makes one wonder about their endpoint security policies if their own employee data is not safe."

In perhaps the greatest irony, two laptops containing names, addresses, SSN and financial account numbers were stolen from a government agency tasked with fighting identity theft.

Warner Vogels, CTO for Amazon.com, recently said you should guard customer data with your life.

If you are running an online business you have to guard your customer’s data with your life. Credit card information should be kept in a physical secure location separate from your other servers with armed guards in front of it (I am not kidding). The location should not only be physically isolated but also electronically. Credit card info should reach that location through end-to-end encryption from the customer. Any software that would need to operate on these credit cards should run inside secure location with a strict audited minimalist one-way API. You then employ a group of hackers whose goal in life it is to break into this facility. Credit card information should not be allowed out of the location ever, not physically, not electronically.

Obviously Warner’s advice is not limited to an online business. There is absolutely no reason this sensitive information should ever be on mobile devices that are easily lost or stolen - especially if there are no other security measures taken on the data.

It's irresponsible at the least and most likely negligent. (The same can be said for not taking proper security measures on servers - you can ask Ohio University about that one).

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Only published comments... Jun 28 2006, 09:05 AM by Tim
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Robert Porter said:

I agree, not taking proper security procedures is the real issues here.

With the increasing prevalance of Tablet, Handheld and Notebook PC's in most organizations we will see more and more of this. It's not the portability of the device that is the real issue, it's the safeguards that are not in place on these systems.

Whole disk encryption has been around for a long time, at least encrypt a partition for storage of this type of data. There are numerous other ways to protect the data from being accessed by unauthorized users. The real problem is that companies don't want to take the time and expense necessary.

Recycled hard drives from desktop computers are frequently found to contain sensitive data even when policies exist that require the drive to be wiped.

Having policies is one thing, complying with them, and tracking that compliance is another. And that's where the problem really lies. Mobile devices are a fact of life and will increasingly be one. We need to deal with data protection itself not just where the data happens to reside.

Cheers,

Bob Porter
June 28, 2006 11:01 AM
   

Tim said:

Yes, taking proper security measures goes a long way. Still, the question I have here - why are these things on mobile devices in the first place? Why does this data even need to be there?

Is there seriously anything that these people are doing while disconnected from the network that requires SSNs?

June 28, 2006 6:08 PM