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  • The Enterprise, The iPhone, and the Role of Silverlight

    With its recent announcement to support ActiveSync on the iPhone , Apple is clearly going after the enterprise user. The problem, as Colin puts it, is that the decisions that consumers make decisions on a radically different set of criteria than organizations . Lack of Exchange support was surely holding back enterprise adoption, so that move was both obvious and inevitable. The fact that they are also supporting remote wipe is a bigger deal than most might realize too - security is a major concern for large enterprises, and for a long time Blackberry was the de facto device in large part because of this. (Windows Mobiles devices weren't allowed at my last job until the Remote Wipe feature was enabled). Fundamentally, I think we're moving to a model where enterprises are going to demand a certain baseline for devices to play in their garden. Features like over-the-air Exchange connectivity, remote wipe, and support for .NET, Java, and Flash are quickly becoming non-negotiable. It...
  • T-Mobile doesn't know how to treat its customers

    It looks like T-Mobile dropped their data plan from $29.99/mo to $19.99/mo. I originally thought this was related to the new unlimited rate plans and losing the Starbucks account , but it was actually back in September (on my birthday no less). I must have missed it at the time, given that whole wedding thing. And worse, it turns out you have to actually ask for the new rate . After reading Kevin's post, I logged in to My T-Mobile today to adjust my plan. To add insult to injury, check out the options I'm presented with. For the past 5 months, I've been paying $10 more than I should have for this service. T-Mobile should have adjusted this for me automatically (as Kevin said, you can be sure they would if the price went up). At the very least, they could have told me about it via a pamphlet or during the time I spent talking to a T-Mobile representative as I was trying to get my phone unlocked for the honeymoon. They did neither, and were quite happy to let me pay $10 more a...
  • Verizon to open up its network and devices

    Verizon, a company traditionally known for being ultra-controlling with its network and devices on its network, is opening its network in 2008. As Om puts it, "given Verizon’s track record of tight-control of its network including the user interface, this is a huge announcement : akin to Mikhail Gorbachev responding to President Ronald Reagen’s call to bring down the walls." In practical terms, there aren't a lot of CDMA phones out there compared to GSM, so it's not (initially) that big of a deal. For example, you still won't be able to get an iPhone on Verizon anytime soon. The really important line in the announcement, however, is that "any application the customer chooses will be allowed on these devices". It's about time. I wonder if Verizon will finally stop disabling the GPS and otherwise crippling their devices... If this is the case, I might actually be tempted to consider CDMA and a switch when my T-Mobile plan is up.
    Posted Nov 27 2007, 10:49 AM by Tim with | with no comments
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  • What exactly is an iPhone application?

    Scoble mentions 3 new iPhone apps today from Newsgator, Bloglines, and Google. It's interesting that companies keep saying they are doing "iPhone development", when really these are nothing more than sites skinned to look more natural on the iPhone. The iPhone is the only mobile phone that gets special versions made for it, which is especially curious to me considering one of its big selling points is the full-featured Safari and a better browsing experience in general. My initial take is that these companies are just trying to ride the coattails of the amazing iPhone marketing. Mashable says "NewsGator hasn’t been so hyped in recent months, and all I ever hear about is Google Reader." Is it just an easy press release when you have nothing else interesting to announce? Or do these special versions really make a difference? (I don't have an iPhone... so isn't an entirely rhetorical question).
  • The iPhone is a game-changer

    I recently wrote a piece for the TechDirt Insight Community about the impact of the iPhone and how the other carriers and device manufacturers can respond to the iPhone. I've come to realize that the iPhone has indeed changed the game, but maybe not for the obvious reasons. Yes, the iPhone is "making it okay to experiment with new ideas, and throw out previously taboo notions." It will probably lead to innovation with touch interfaces, and will probably shake up the way we purchase and activate phones. Ultimately, though, those aren't why the iPhone is important. The iPhone is important because it's the first smartphone that appeal to the general public. For example, Tara had heard all the hype but had no interest in the iPhone, nor does she have any interest in a BlackBerry or the Samsung Blackjack. Then she saw this David Pogue video, to which she responded "whoa - that thing is sweet! I had no idea it was that cool". According to Charlie's informal...
    Posted Jul 05 2007, 05:12 PM by Tim with | with 3 comment(s)
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  • A look at Apple and Microsoft strategies

    I've been thinking about some of the interesting strategic decisions that Microsoft has made lately. I already discussed their curious IP licensing strategy , and their choices with Zune and Windows Media Player have me similarly baffled. In many ways, these moves have been something I expect more from Apple than Microsoft. Apple has always been known for delivering closed systems, controlling the experience from end to end. Apple software runs on an Apple OS on Apple hardware. Conversely, Microsoft has thrived largely because it has recognized the value in delivering not just products, but platforms. Office and Windows are both successful not just because of what they do as a product, but because they leave room for third party developers. It is those developers, not just Microsoft itself, that really enable a true ecosystem. Even the Xbox 360 has been a platform, not just for the media content providers, but now for the independent game developers. Given their history, it should come...
  • Podcast support in Windows Media Player 11

    There is one other issue I need to deal with before I can totally switch to Windows Media Player 11 - podcast support. Microsoft made the head-scratching decision not to include native podcast support - one area where iTunes really excelled. Someone wrote a plugin over the summer , but it doesn't work in WMP 11 and Vista and he's not maintaining it right now . There are countless other third party aggregators (Doppler is an old favorite), but I need to spend some time figuring it all out. My key requirements are: Automatic downloads (no manual intervention) Synchronization to the device (at most 1 click, preferably none) Removal of old podcasts (preferably removed from the device after they've been listened to, but I'll accept support for the last, say, 3 episodes - as long as Steve Gillmor doesn't break CalacanisCast into 17 parts). For those of you not using iTunes, how are you managing your subscriptions? Note: I'll update this post over time as I refine the strategy.
  • Another ironic Mac commercial

    We already know some of the ads in the Get-A-Mac campaign don't exactly make sense . The latest, "Counselor", seems particularly ironic to me. In the ad, the Mac says that the PC "is a wizard with numbers and dresses like a gentleman". The PC is able to say that the Mac is "better with creative stuff", but quickly qualifies such behavior as "completely juvenile and a waste of time". Wait... I thought Apple was the one running the slander campaign? Speaking of which, Apple and Microsoft really do need some counseling. Some of the 5.5G iPods were released with a virus , which Apple blamed on Microsoft because of its insecure OS. Microsoft, of course, said it was simply Apple's lackluster quality control . Let me just come out and say it - Apple wouldn't stoop to releasing a device that intentionally included a Windows-only security exploit to "prove a point", would they? I mean, sure, they'll have some lawsuits, but pretty effective marketing move...
  • The Broadcast Flag and TiVO

    The EFF already defeated the Broadcast Flag once, but it's one of those things that Hollywood is not going to let go of. I noticed on Dave's site that DRM support was added to TiVO last year . This DRM allows content owners to specify how and whether TiVO users can record a flagged show: they either can't record, can keep it for seven days, or - as the case with this obscure, 40-year-old movie - can keep for 7 days but only have 24 hours to watch once they start. This is one isolated incident, and we can definitely look elsewhere for our DVR needs. (My DVR provided by Time Warner doesn't have DRM restrictions, nor does a Media Center PC). The danger of the Broadcast flag, though, is that it mandates these restrictions, giving the content providers complete control over how we can consume their content. I am not suggesting that we ignore the rights of the copyright holder, but we also can't ignore the rights of the consumer. Copyright is, of course, not an absolute right and there are necessary...
  • The Lost Mac Ads

    Perhaps in light of the Apple ads that don't make sense , Best Week Ever unveiled the Lost Mac ads this week featuring Christian Finnegan and Nick Kroll. PC: "Right, but a podcast about your favorite hoodies and independent films won't help you pay for that vacation." Mac: "No, that's what my trust fund is for. But that's a pretty sweet idea for a podcast." And if Microsoft is going to continue to use really long names for software programs, it should take some lessons from this PC. Tags: Apple , Mac , OSX , Microsoft , Windows , Advertising , Apple Ads , Ads , Get A Mac , Best Week Ever
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