Tim Marman's Loosely Coupled

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• Innovation, Disruption and The Economics of Free

  Hank Williams managed to stir up quite the controversy with his recent post lamenting the rise of free and blaming the VCs . His assertion is that the venture capitalists have made free, ad-supported businesses the norm and effectively "ruined it for everyone else" (my words). I believe it should be possible to start a small business and to have a small number of profitable customers, and to earn a living. From there, it should be possible to work hard, and to grow your business into something substantial. Until recently, this was the American way, and it applied to technology as much as to any other business. But no more. In today’s “free” world, in most online business categories, it is inherently impossible to start a small self-sustaining business and to grow it. This is because in the digital world, advertising, the only real revenue stream, cannot support a small digital business. If businesses were based on the idea that people paid for services then small... Posted Apr 08 2008, 10:41 PM by Tim with | with 2 comment(s) Filed under: Rants, Innovation, Business, Entrepreneurship, Startup, Venture Capital, NextNY, Notches

• The Enterprise, The iPhone, and the Role of Silverlight

  With its recent announcement to support ActiveSync on the iPhone , Apple is clearly going after the enterprise user. The problem, as Colin puts it, is that the decisions that consumers make decisions on a radically different set of criteria than organizations . Lack of Exchange support was surely holding back enterprise adoption, so that move was both obvious and inevitable. The fact that they are also supporting remote wipe is a bigger deal than most might realize too - security is a major concern for large enterprises, and for a long time Blackberry was the de facto device in large part because of this. (Windows Mobiles devices weren't allowed at my last job until the Remote Wipe feature was enabled). Fundamentally, I think we're moving to a model where enterprises are going to demand a certain baseline for devices to play in their garden. Features like over-the-air Exchange connectivity, remote wipe, and support for .NET, Java, and Flash are quickly becoming non-negotiable. It... Posted Mar 27 2008, 09:00 AM by Tim with | with 2 comment(s) Filed under: Technology, Rants, Gadgets, Microsoft, .NET, Enterprise, Apple, Programming

• T-Mobile doesn't know how to treat its customers

  It looks like T-Mobile dropped their data plan from $29.99/mo to $19.99/mo. I originally thought this was related to the new unlimited rate plans and losing the Starbucks account , but it was actually back in September (on my birthday no less). I must have missed it at the time, given that whole wedding thing. And worse, it turns out you have to actually ask for the new rate . After reading Kevin's post, I logged in to My T-Mobile today to adjust my plan. To add insult to injury, check out the options I'm presented with. For the past 5 months, I've been paying $10 more than I should have for this service. T-Mobile should have adjusted this for me automatically (as Kevin said, you can be sure they would if the price went up). At the very least, they could have told me about it via a pamphlet or during the time I spent talking to a T-Mobile representative as I was trying to get my phone unlocked for the honeymoon. They did neither, and were quite happy to let me pay $10 more a... Posted Feb 24 2008, 10:16 AM by Tim with | with 3 comment(s) Filed under: Rants, Gadgets, Things that bother me, Business, Marketing

• CIGNA Sucks!

  Jason explains why ( via Jesse ). (Yeah, I'm late on this one). Posted Feb 11 2008, 02:52 PM by Tim with | with no comments Filed under: Rants, Things that bother me, Personal

• When will the NFL Network standoff end?

  Like so many others , I was furious when I couldn't watch the Packers-Cowboys games a few weeks back. The NFL Network is only carried on satellite which is simply not an option for many of us in urban areas like NYC. For those who haven't been paying attention, there's been a long-running standoff between the cable companies and the NFL network. (ComCast carries it at a premium, but neither Time Warner or Cablevision offer it, free or otherwise). To sum up: The NFL wants its network carried on basic cable packages with channels such as ESPN or CNN, where it can reach the broadest possible audience. Cable companies including Time Warner Inc. say it belongs on a sports package, or tier, where its audience would include only those fans willing to pay extra. I am a huge fan of the NFL and would certainly subscribe in a second. Much like the issues with net neutrality, the problem is that we're not dealing with a perfect market. If Time Warner doesn't offer me the ability... Posted Dec 27 2007, 12:22 PM by Tim with | with 1 comment(s) Filed under: Technology, Intellectual Property, Rants, Things that bother me, Sports, Law, NYC

• Verizon to open up its network and devices

  Verizon, a company traditionally known for being ultra-controlling with its network and devices on its network, is opening its network in 2008. As Om puts it, "given Verizon’s track record of tight-control of its network including the user interface, this is a huge announcement : akin to Mikhail Gorbachev responding to President Ronald Reagen’s call to bring down the walls." In practical terms, there aren't a lot of CDMA phones out there compared to GSM, so it's not (initially) that big of a deal. For example, you still won't be able to get an iPhone on Verizon anytime soon. The really important line in the announcement, however, is that "any application the customer chooses will be allowed on these devices". It's about time. I wonder if Verizon will finally stop disabling the GPS and otherwise crippling their devices... If this is the case, I might actually be tempted to consider CDMA and a switch when my T-Mobile plan is up. Posted Nov 27 2007, 10:49 AM by Tim with | with no comments Filed under: Technology, Rants, Gadgets

• The Case for Freeing the WSJ Online

  An interesting article in Business Week about opening up the Wall Street Journal Online in the wake of the sale to Murdoch. For The Wall Street Journal Online, going free will come at a high cost. The daily financial newspaper is one of the few major publications to successfully charge for access to most of its online content, earning roughly $79 a year from each of its nearly 1 million Web subscribers. Once incentives and other free offers are taken into account, some analysts estimate that the paper will bring in more than $65 million this year from WSJ Online subscriptions alone. But soon-to-be owner Rupert Murdoch seems willing to sacrifice that revenue in return for the possibility of earning many millions more from online advertising. In an Aug. 8 earnings call for News Corp. ( NWS ), which plans to acquire Journal publisher Dow Jones ( DJ ) for $5.6 billion, Murdoch said both companies are debating making WSJ.com free, though there are no concrete plans yet. "I think it would... Posted Aug 25 2007, 06:44 AM by Tim with | with 1 comment(s) Filed under: Technology, Rants, Web 2.0, Blogging

• Taking on WestLaw and LexisNexis

  Carl Malamud is taking on WestLaw and LexisNexis . Carl Malamud has this funny idea that public domain information ought to be... well, public. He has a history of creating public access databases on the net when the provider of the data has failed to do so or has licensed its data only to a private company that provides it only for pay. His technique is to build a high-profile demonstration project with the intent of getting the actual holder of the public domain information (usually a government agency) to take over the job. Carl's done this in the past with the SEC's Edgar database , with the Smithsonian , and with Congressional hearings . But now, he's set his eyes on the crown jewels of public data available for profit: the body of Federal case law that is the foundation of multi-billion dollar businesses such as WestLaw. There's not much content there yet, but this would be such a welcome development if it takes off. The prices that WestLaw and LexisNexis charge are... Posted Aug 24 2007, 09:55 AM by Tim with | with no comments Filed under: Rants, Law School, Things that bother me, Law

• What exactly is an iPhone application?

  Scoble mentions 3 new iPhone apps today from Newsgator, Bloglines, and Google. It's interesting that companies keep saying they are doing "iPhone development", when really these are nothing more than sites skinned to look more natural on the iPhone. The iPhone is the only mobile phone that gets special versions made for it, which is especially curious to me considering one of its big selling points is the full-featured Safari and a better browsing experience in general. My initial take is that these companies are just trying to ride the coattails of the amazing iPhone marketing. Mashable says "NewsGator hasn’t been so hyped in recent months, and all I ever hear about is Google Reader." Is it just an easy press release when you have nothing else interesting to announce? Or do these special versions really make a difference? (I don't have an iPhone... so isn't an entirely rhetorical question). Posted Jul 24 2007, 10:28 PM by Tim with | with 3 comment(s) Filed under: Technology, Software Development, Rants, Gadgets, Things that amuse me, Marketing, Apple, Programming

• The Hypocrisy of Live Earth

  I'm with Fred on this one - the Live Earth is disgusting and self-serving. As Arctic Monkey drummer Matt Helders said, "Especially when we're using enough power for 10 houses just for (stage) lighting. It'd be a bit hypocritical." The hypocrisy doesn't end there. How many people are going to stay home today in their air conditioning to watch the live telecast on TV? Oh, and did you see all the plastic cups? It's not a free event for raising awareness, it's actually a ticketed event but it's not a fund-raiser either. (Wait, how many tickets did they print? That can't be good either). These few paragraphs perhaps put it best : But there’s dissonance, if not hypocrisy, in using a monstrously oversize concert as a vehicle to combat CO2-emission-fueled global warming. (Particularly one that’s being put on at the Meadowlands, which is famously difficult to access by public transportation. I’ll be getting there the same way as most everybody else: by car... Posted Jul 07 2007, 12:50 PM by Tim with | with 9 comment(s) Filed under: Rants, Things that bother me, Politics