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I signed up for the Office Live beta earlier this year in Feb. I never actually used it much - it didn't add much value for me over Sharepoint and I preferred hosting my own site considering there were somewhat private things on there. Now that the beta test is over, my account was transferred over to an Office Live Essentials package priced at $19.99 a month. Obviously, since I'm not using the service, I decided to cancel such to avoid this monthly fee. Unfortunately, there is no way to just close the account. Instead, you have to fill out a web form which gets sent to Office Live Customer Support. A little over a week after I submitted the form (granted this was a holiday week), the fun started. The first response came from Obo, who told me I couldn't cancel because I didn't provide an alternate email address. Tim, are there issues that made you want to cancel your subscription with Microsoft Office Live Beta? If there are, please let us know and we will be more than willing to assist...
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