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T-Mobile doesn't know how to treat its customers

It looks like T-Mobile dropped their data plan from $29.99/mo to $19.99/mo. I originally thought this was related to the new unlimited rate plans and losing the Starbucks account , but it was actually back in September (on my birthday no less). I must have missed it at the time, given that whole wedding...

Posted to Tim Marman's Loosely Coupled (Weblog) by Tim on 02-24-2008
DHL Sucks

I ordered a package from Amazon and noticed they now have an option for Saturday delivery with Prime. Excellent... What I did not realize at the time is that this ships with DHL. Every single time something has been shipped to me via DHL, something went wrong. Once, a Bluetooth module for my M200 showed...

Posted to Tim Marman's Loosely Coupled (Weblog) by Tim on 03-03-2007
How Chase lost me as a customer

I've been a moderately happy Chase customer for about 10 years now. I originally chose them because my father used it, and I was able to open a joint savings account under his checking account to avoid fees back when I was in high school. It was convenient from my parents' house, and it was certainly...

Posted to Tim Marman's Loosely Coupled (Weblog) by Tim on 08-07-2006

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